From July 1, 2011, the costs of making and receiving calls and using the Internet in other European countries will be subject to price limits set by the EC. This will make it easier for UK mobile phone owners to understand their charges and will hopefully eradicate unexpectedly high bill shock problems for data roaming. How will the caps work?

Caps on the Costs of Making and Receiving Calls in Europe

From July 1, there will be a cost limit set on any calls you make in other European countries. The caps mean that a phone company cannot charge more than 32p/€0.35 (+ VAT) a minute when you make a call or 10p/€0.11 (+ VAT) a minute if someone calls you.

How Will Caps Affect Mobile Roaming?

Although high call costs caught out a lot of consumers in the past, more were left liable for extremely high charges from Internet roaming. The European Commission has set out a range of rules to help curb high bills and to make it easier to know how much you might be spending. There are three elements that operators will have to commit to.

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